Regulating Communications
for a Connected Botswana
BOCRA is the converged regulatory authority for telecommunications, broadcasting, postal services, and internet — enabling competition, innovation, and universal access for every Botswana citizen.
Built to Regulate.
Driven to Serve.
The Botswana Communications Regulatory Authority (BOCRA) was established through the Communications Regulatory Authority Act, 2012 (CRA Act) on the 1st of April 2013 to regulate the communications sector in Botswana, comprising telecommunications, Internet and ICTs, radio communications, broadcasting, postal services and related matters.
The CRA Act replaced the Broadcasting Act (Cap. 72:04) and the Telecommunications Act (Cap. 72:03), creating a converged and integrated regulatory authority for the communications industry — in alignment with the Botswana National Digital Economy Roadmap and the National Economic Transformation Programme.
Download CRA Act 2012What We're
Here to Do
To regulate the Communications sector for the promotion of competition, innovation, consumer protection and universal access.
Where We're
Going Together
A connected and Digitally Driven Society — where every citizen in Botswana can access and benefit from modern communications services.
Our Core Values
The principles guiding every decision, regulation, and public interaction at BOCRA.
Excellence
We strive to be the world-class leader in regulatory services through committed teams and impeccable customer service.
Proactiveness
We are forward looking in the delivery of our mandate, keeping pace with evolving industry trends and the sector's future needs.
Integrity
We demonstrate openness, honesty and accountability in all our decisions and in every action we take on behalf of the public.
People
We believe our people drive our success. We harness and develop individual skills and strengths to work as one unified team.
Core Business &
Strategic Focus
BOCRA leads in areas that drive advancement of the communications sector — enabling universal access to enhanced services, economic opportunities, employment creation, and sustainable growth toward a Digitally Connected Society.
To achieve this, BOCRA pursues six key success factors:
Ready to interact with BOCRA?
Licensing, complaints, and regulatory services — all online, 24/7.